|
|
TourCompanion Maintenance
Monitoring work orders and maintenance tasks
|  |  Organisation of work orders and supervision
|
- Importing work orders to be performed with the TourCompanion Maintenance tool
- Realtime monitoring of the entire workflow of itineraries via a web interface
- Dispatching of itineraries to technical staff according to competence profile, and sending of work order statements
- Triggering of an optimisation process of itineraries and routes (according to time schedule and geography)
- Readjustment of itineraries on request: insertion of urgent work orders
- Performance analysis and creation of statistical reports based on acquired data
|
Work orders |
| - Downloading itineraries on PDAs with details of every itinerary (address, contact data, commentaries, spare parts)
- GPS satellite navigational aid
- Quick input on the PDA of the summary of the work order: client signature, commentaries, electronic forms
|
|
 | | Architecture |
Client benefits
| | | - Reduce journey times and distance travelled by 15%
- Simplify the administrative tasks of the technical staff thanks to the reduction of paper work and the creation of electronic work order reports on the PDA (completed work orders, spare parts, ...)
- Reduce administrative management costs by 50%: information is entered only once and checked on-site
- Dematerialize your documents via customized electronic
forms on mobile devices.
- Optimise the management of field technicals thanks to end-to-end itinerary monitoring
- Improve the quality of service thanks to real-time access to key information on PDAs
- Add value to your technicians' work with an intuitive and complete solution they will pick up with minimal training
|
|
|
|
|
Get in touch!
